Software Engineer, Customer Success

Industry: Technology
Company size: 251-10K
Not disclosed

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Job description

An industry-leading internet & software company behind top companies like WordPress, WooCommerce, Jetpack, etc., is looking for a Software Engineer. The engineer will ensure the customers’ ultimate technical success in scaling, building, and deploying world-class applications on top of the powerful platform. The company is revolutionizing the web and offers a growing ecosystem of technologies and services to top-tier customers such as Facebook, The New York Times, Salesforce, and hundreds more. This is a rare opportunity for candidates to work with an internet giant and gain amazing experience. 


Job Responsibilities:

  • Design and develop tools and processes to power the business
  • Deliver technical and architectural expertise to customer teams and leadership
  • Promote the platform knowledge and feature adoption to the customers
  • Collaborate and work closely with a wide spectrum of interesting global customers
  • Tackle challenging and mission-critical problems with customer deployments and applications
  • Contribute to the platform and the open-source tools

Job Requirements:

  • Bachelor’s/Master’s degree in Computer Science (or equivalent experience)
  • Background as a full-stack product engineer, engineer in enterprise or media, with a drive for real-world outcomes
  • Sound expertise with modern PHP and JavaScript, including frameworks for the front-end application or Node.js
  • A zeal to learn new technologies at a fast pace
  • Excellent written English and the ability to communicate with customers in an effective manner
  • A knack for solving problems and motivated by the prospect of learning new things along the way
  • Prior experience with the software engineering industry standards across the full lifecycle including coding standards and team coding practices
  • Familiarity with source control (primarily Git), build processes, testing methodologies, and cloud infrastructures

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Frequently Asked Questions

After uploading your resume, you will have to go through the three tests -- seniority assessment, tech stack test, and live coding challenge. Once you clear these tests, you are eligible to apply to a wide range of jobs available based on your skills.

We, at Turing, hire remote developers for over 100 skills like React/Node, Python, Angular, Swift, React Native, Android, Java, Rails, Golang, PHP, Vue, among several others. We also hire engineers based on tech roles and seniority.

We are a Palo Alto-based 'deep' jobs platform allowing talented software developers to work with top US firms from the comfort of their homes. We are led by Stanford alumni and successful A.I. entrepreneurs Jonathan Siddharth and Vijay Krishnan.

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It is the combination of our core business model and values that makes us different from others. We provide full-time, long-term projects to remote developers whereas most of our competitors offer more freelance jobs.

Communication is crucial for success while working with American clients. We prefer candidates with a B1 level of English i.e. those who have the necessary fluency to communicate without effort with our clients and native speakers.

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In a nutshell, Turing aims to make the world flat for opportunity. Turing is the brainchild of serial A.I. entrepreneurs Jonathan and Vijay, whose previous successfully-acquired AI firm was powered by exceptional remote talent. Also part of Turing’s band of innovators are high-profile investors, such as Facebook's first CTO (Adam D'Angelo), executives from Google, Amazon, Twitter, and Foundation Capital.

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Turing is an equal opportunity employer. Turing prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability status, protected veteran status, or any other characteristic protected by law.

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