Full-Stack Back-End-Heavy Engineer

Industry: Artificial Intelligence
Remote
Company size: 11-50
Full-time/Part-time

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Job description

A fast-scaling company that provides AI-powered chatbots as a service to automate customer support requests for its clients, is looking for a Full-Stack Back-End-Heavy Engineer. The selected engineer will analyze and enhance various components of the company’s AI platform including - the context engine, feed integration pipeline, and configuration manager. The company is helping businesses become more structured and cost-efficient by training and managing their AI chatbots and improving growth efforts by streamlining customer support. This position requires a sync with Indian time.


Job Responsibilities:

  • Manage bot onboarding and development for new and existing clients
  • Build Bot UI flows and integrate client APIs 
  • Understand use cases and explore new capabilities
  • Provide integration for external systems and bot platform
  • Develop new/improve existing ChatUI Web SDK (Software Development Kit) for customers on various channels (web, mobile, and others)
  • Develop new and expand existing customer-facing features for setup, onboarding, and configuration on Admin Site
  • Build and enhance employee-facing Admin Site UI for reporting, AI training, monitoring, alerting, and other activities
  • Manage RESTful APIs for various features within the core bot platform
  • Analyze various third-party messaging systems and understand their evolution to suggest enhancement and implementations for the company platform
  • Build and manage AWS clusters for clients
  • Automate test cases and build processes to streamline engineering efforts

Job Requirements:

  • Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
  • At least 4-7 years of relevant experience as a Full-Stack Engineer
  • Expertise with Ruby or Ruby on Rails 
  • Strong comprehension of web technologies such as RestFul APIs and Authentication
  • Exceptional coding skills and experience with front-end technologies such as React, HTML, and CSS
  • Previous experience working with distributed systems and handling a large amount of data
  • Familiarity with Database Systems
  • Great understanding of data structures and algorithms
  • Strong problem-solving skills and experience with Data Science problems would be a plus
  • Good English communication skills - both verbal and written

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Leadership

In a nutshell, Turing aims to make the world flat for opportunity. Turing is the brainchild of serial A.I. entrepreneurs Jonathan and Vijay, whose previous successfully-acquired AI firm was powered by exceptional remote talent. Also part of Turing’s band of innovators are high-profile investors, such as Facebook's first CTO (Adam D'Angelo), executives from Google, Amazon, Twitter, and Foundation Capital.

Equal Opportunity Policy

Turing is an equal opportunity employer. Turing prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, disability status, protected veteran status, or any other characteristic protected by law.

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