Senior DevOps Engineer

Industry: Other
Remote
Company size: 51-250
Full-time
salary
Not disclosed

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Job description

A fast-growing company that elevates customer service experience through Natural Language Processing (NLP) and Machine Learning is looking for a Senior DevOps Engineer. The engineer will work closely with other engineers, developers, and stakeholders to deliver scalable and performant software solutions. The company is trusted by some of the world’s leading enterprises and operates as a support experience platform, helping companies serve and retain their customers through intelligent escalations, interactions, and resolutions. This is a full-time, long-term opportunity requiring a time overlap with IST/PST. 

 

Job Responsibilities:

  • Collaborate with development and stakeholders to understand the application guidelines 
  • Design, implement, deploy, and monitor the cloud-based infrastructure to meet functional and non-functional requirements
  • Structure the development and release cycles to ensure smooth and successful product and update releases
  • Help operationalize the DevopsSec roadmap and play a leading role 
  • Advocate for alignment with the application, security, and business teams
  • Participate collaboratively in Sprint and Scrum ceremonies 
  • Guarantee that internal environments match external environments, prioritize automation, and use infrastructure as code
  • Monitor the application and infrastructure in production and act on escalations, and remediate whenever necessary
  • Rotate, store and monitor logs so that engineering is aware of application behavior in production
  • Provide high levels of automation and modern CI/CD pipelines

Job Requirements:

  • Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
  • At least 5+ years of relevant experience as a DevOps engineer
  • Must have good Systems Admin experience
  • Familiar with Terraform/Python/Jenkins based CI and CD automation
  • Demonstrable expertise delivering cloud-based platforms built on GCP (Azure, AWS, Oracle-Cloud, Rackspace, VMware Cloud, etc.)
  • Demonstrated familiarity with other data center technologies
  • Good understanding of various IaaS, PaaS, SaaS offerings within GCP and other clouds
  • Knowledge of Machine Provisioning, Database Provisioning, Network Architecture and various other aspects involved in VPC design
  • An understanding of various non-functional requirements 
  • Expert skills in scripting tools like Puppet, Chef, Ansible, Salt, Python, Bash, and other technologies 
  • Prolific skills in containerization tools such as Docker, Docker-Swarm, Kubernetes, etc.
  • Familiar with SIRP, SIEM, and IDS/IPS/WAF solutions (Snort, Mod-Security in Open Source, Splunk, etc.)
  • Ability to lead using Agile development methodology
  • Proficient with modern Authentication and Authorization tools (OAuth2, SAML, LDAP, etc.) 
  • Proficiency with Auth0 and/or Okta or similar vendors
  • Fluent with Git/Github (especially branching, merging, tagging)
  • Passionate about working in a distributed, collaborative, communicative start-up environment 
  • Comfortable with some levels of ambiguity in terms of requirements

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