Senior Jira/Confluence Administrator

Industry: Transportation
Company size: 251-10K
Not disclosed

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Job description

A NASDAQ-listed company developing effective and environment-friendly electric vehicle solutions is looking for a Senior Jira/Confluence Administrator. The selected candidate will be working with a wide range of systems and technologies to solve problems from end to end. The company is on a mission to offset the carbon footprint through innovative technology and efficient solutions. They have managed to successfully raise more than $10.5bn in funding so far. 


Job Responsibilities:

  • Support and maintain the company’s Jira and Confluence account and enforce best practices and standards
  • Be a technical expert on tool usage, standard methodologies, and implementation
  • Document product solutions that align with the company’s goals
  • Identify performance bottlenecks and gaps between current and desired end states
  • Work with the team to ensure consistent performance
  • Troubleshoot and fix technical issues
  • Assist in the delivery management processes and enforcement
  • Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
  • Communicate and collaborate with internal/external teams and relevant stakeholders 

Job Requirements:

  • Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
  • At least 5+ years of relevant experience as a software developer 
  • A minimum of 5+ years of experience with hands-on expertise with the Atlassian product suite (Jira, Confluence, Service Desk, and others) and supporting 3rd party add-ons (Structure, Insight, Zephyr, etc.)
  • Solid experience in enabling enterprise-level processes using Jira and Confluence
  • Experience with configuring and supporting integration using development tools on Jira
  • Experience managing reports on Jira and supported reporting applications
  • Comprehensive understanding of SDLC, ITIL, and Agile Frameworks
  • Technical understanding of common networking terms and tools
  • In-depth understanding of the business processes that are supported by Jira and Confluence
  • Prior experience working in a dynamic and agile environment
  • Ability to work independently with minimal guidance in a rapidly changing environment
  • Ability to manage multiple clients and deliverables within stipulated deadlines through effective time-management and planning
  • Excellent interpersonal skills and communication, both written and spoken
  • Strong facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Solid work ethic and the ability to work with diverse teams across different time zones
  • Ability to take care of multiple tasks and adapt to changing priorities

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