The new standard in CRM Development Services

Capitalize on in-depth customer data by ensuring increased customer engagement and business interactions. Turing CRM Development Services are designed to offer a personalized solution that optimizes your sales cycles and marketing strategies to enhance your overall customer journey. Our experts have deployed intelligent CRM solutions for leading IT and tech firms. Leverage their experience to empower your business with the same.

How Turing creates business solutions

Turing’s vast industry expertise has helped multiple clients achieve business excellence through modern CRM solutions. Our CRM software development services will help you do the same by creating tailored solutions to realize maximum value across multiple arenas, including customer service, marketing, lead capture, sales, order fulfillment, and more.
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A healthcare patient engagement app brings revenue and productivity

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Our CRM development services offerings

Custom CRM Development

Get a custom CRM platform built from scratch, aligned with your specific business requirements. Our CRM experts create tailored solutions for clients whose needs are too unique to be met by standard CRM platforms. From discovery and CRM concept design to development and support, our custom CRM development services offer everything you need to incorporate a robust CRM and transform your business.

Having helped top tech enterprises adopt intelligent CRM platforms, our experts know how to accurately address your needs. Be it seamless email integrations, syncing your current email channels, creating point-and-click workflow interfaces, or automating complex sales processes, our industry experts will have your every requirement covered. Additionally, we supercharge custom CRM solutions using robust dashboards and reports for real-time data monitoring and create accurate sales forecast models based on existing pipeline data to strengthen your business for financial success.

Our custom CRM development solutions include:

  • Analyzing your current business process that your CRM will cover, identifying process optimization opportunities, and running process analysis to determine CRM requirements

  • Identifying key CRM users and internal/external data sources to connect with the CRM

  • Creating a complete design roadmap that includes establishing usage scenarios for various CRM users, integration plans, functional specifications, CRM architecture documentation, and project timeline estimations

  • Developing your custom CRM solution by implementing all planned functionalities, setting up APIs for CRM integration, testing its integration, compatibility, usability, and security, and deploying it after quality validation

  • Providing expert CRM support through user training, addressing concerns and questions, and support services if needed

Ready to share your CRM development needs?

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Frequently Asked Questions

A CRM (customer relationship management) system refers to software that helps a business track, manage, and organize its relationships with consumers. CRM software can help record and store customer data such as purchase records, user behavior, purchase patterns, sales interactions, etc. Using these, the business can optimize its sales and marketing efforts to improve customer service and drive increased sales.

There are many ways a CRM system can benefit your business, such as:

Improved customer service: A robust system helps to manage all contacts and collect important customer data. These are easily accessible via the CRM and can help your business tailor its marketing strategies to customer preferences, thus improving the overall customer service experience.

Boosted sales: CRM systems can help your business streamline sales processes, create an efficient sales pipeline, analyze all sales data, and potentially increase both productivity and sales.

Detailed analytics: CRMs also help break down customer data into actionable items, allowing your team to quickly analyze information such as bounce rates, click-through rates, and demographic data. This helps assess marketing campaigns and optimize them for success.

Better customer retention: Using a CRM, your business can harness key customer data to encourage repeat business amongst customers. CRMs offer automated ticketing, sentiment analysis, user behavior tracking, and customer support automation to help your business identify problems and address them quickly to help customers and retain them successfully.

Better efficiency and productivity: One of the biggest benefits of employing a robust CRM is boosting the productivity and efficiency of your team. CRM platforms use marketing automation technology to make regular tasks, like drip campaigns, quicker. This frees up your team’s time to focus on other key areas and also ensures no customer-related task remains pending.

JavaScript, Python, and Ruby are some of the most commonly-used programming languages for creating CRM systems, along with PHP and C#. MySQL, Oracle, Microsoft SQL Server, PostgreSQL, RESTful APIs, and JavaScript frameworks are the most commonly-used technologies for building CRM systems.

A CRM system with the most basic must-have elements usually requires around 470 hours to be created. However, the development time increases as you decide to add more features, customizations, integrations, etc., depending on your business priorities.

Turing provides personalized, full-cycle CRM development services that are designed to suit your unique business needs. Our deeply vetted CRM development talent builds custom solutions aligned with your requirements, be it CRM migration, CRM consulting, CRM mobile app development, CRM integration, custom CRM development, or more.

At Turing, we leverage our deep-vetting global talent platform to provide you with expert CRM development services. We have a combined 125+ years of experience creating world-class tech solutions for leading companies like Meta, Google, Microsoft, Capgemini, and IBM. Our CRM development services carry the same experience and deliver modern solutions to tackle your modern CRM problems.

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