The new standard in CRM Development Services

A CRM (customer relationship management) system refers to software that helps a business track, manage, and organize its relationships with consumers. CRM software can help record and store customer data such as purchase records, user behavior, purchase patterns, sales interactions, etc. Using these, the business can optimize its sales and marketing efforts to improve customer service and drive increased sales.

There are many ways a CRM system can benefit your business, such as:

Improved customer service: A robust system helps to manage all contacts and collect important customer data. These are easily accessible via the CRM and can help your business tailor its marketing strategies to customer preferences, thus improving the overall customer service experience.

Boosted sales: CRM systems can help your business streamline sales processes, create an efficient sales pipeline, analyze all sales data, and potentially increase both productivity and sales.

Detailed analytics: CRMs also help break down customer data into actionable items, allowing your team to quickly analyze information such as bounce rates, click-through rates, and demographic data. This helps assess marketing campaigns and optimize them for success.

Better customer retention: Using a CRM, your business can harness key customer data to encourage repeat business amongst customers. CRMs offer automated ticketing, sentiment analysis, user behavior tracking, and customer support automation to help your business identify problems and address them quickly to help customers and retain them successfully.

Better efficiency and productivity: One of the biggest benefits of employing a robust CRM is boosting the productivity and efficiency of your team. CRM platforms use marketing automation technology to make regular tasks, like drip campaigns, quicker. This frees up your team’s time to focus on other key areas and also ensures no customer-related task remains pending.

JavaScript, Python, and Ruby are some of the most commonly-used programming languages for creating CRM systems, along with PHP and C#. MySQL, Oracle, Microsoft SQL Server, PostgreSQL, RESTful APIs, and JavaScript frameworks are the most commonly-used technologies for building CRM systems.

A CRM system with the most basic must-have elements usually requires around 470 hours to be created. However, the development time increases as you decide to add more features, customizations, integrations, etc., depending on your business priorities.

Turing provides personalized, full-cycle CRM development services that are designed to suit your unique business needs. Our deeply vetted CRM development talent builds custom solutions aligned with your requirements, be it CRM migration, CRM consulting, CRM mobile app development, CRM integration, custom CRM development, or more.

At Turing, we leverage our deep-vetting global talent platform to provide you with expert CRM development services. We have a combined 125+ years of experience creating world-class tech solutions for leading companies like Meta, Google, Microsoft, Capgemini, and IBM. Our CRM development services carry the same experience and deliver modern solutions to tackle your modern CRM problems.