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Our application maintenance and support service offerings

Application Maintenance

We offer comprehensive application maintenance services to ensure your applications are optimized for performance, security, and user experience at all times. Our range of services includes:

  • Bug fixing
  • Performance optimization
  • Feature enhancements
  • System optimization
  • Error management
  • Software compatibility and more.

We offer web application maintenance services, mobile application maintenance and support, and enterprise application optimization services among others. Our maintenance services also include preventative maintenance, corrective maintenance, perfective maintenance, and adaptive maintenance. We will work closely with you and fine-tune our maintenance strategy based on your unique needs and business requirements.

Our application maintenance and support services are designed to minimize downtime, mitigate risks, and prioritize sustainable growth for your business. Our end-to-end application maintenance services can propel your business to faster innovation, and success. Book a consultation now and discover the full potential of your software applications, paving the way for a streamlined and secure digital future.

Technical Support and Troubleshooting

At Turing, we are committed to providing world-class technical support and troubleshooting services that empower businesses to focus on their core objectives while we handle their technology challenges.

Our technical support services encompass a wide range of solutions, from resolving software bugs and performance issues to providing guidance on application usage and optimization.

We take great care to diagnose and resolve problems as quickly as possible, minimizing downtime while ensuring that your applications are running at optimum levels consistently.

Whether you're experiencing technical issues, software bugs, or other problems with your applications, our team is available round-the-clock to identify the root cause and provide effective solutions. We use the latest diagnostic tools and techniques to quickly identify and resolve problems, thereby maximizing uptime and productivity for your business.

Application Upgrades

Our comprehensive application upgrade solutions focus on enhancing the capabilities of your software applications, allowing you to adapt seamlessly to emerging technologies and remain competitive in the market. Our team of experts is dedicated to ensuring that your applications remain at the forefront of innovation, providing you with a headstart in the industry.

We adopt a holistic approach to application upgrades. Our process begins with a thorough assessment of your current applications, identifying areas for improvement. We then develop a tailored upgrade plan, incorporating the latest technologies and industry best practices to enhance your applications' functionality, security, and user experience.

We also provide comprehensive training and support, empowering your team to make the most of your upgraded applications and maximize their potential.

System Monitoring

Our system monitoring services are designed to provide proactive monitoring and management of your applications and infrastructure. Our experts will monitor your systems 24/7, ensuring that any potential issues are identified and resolved before they become major problems.

We use the latest monitoring tools and techniques such as New Relic, AppDynamics, Datadog, Splunk, and Sentry among others to ensure that your applications and systems are running at their optimal level. This includes monitoring for performance issues, security vulnerabilities, and other potential problems that could impact your business operations.

In addition to providing proactive monitoring, we also offer real-time alerts and notifications so that you can quickly respond to any issues that may arise. Our team will work closely with you to develop a customized monitoring plan that meets your specific needs and ensures that your systems are always running at their best.

Backup and Recovery

At Turing, we are dedicated to providing robust backup and recovery services that safeguard your valuable data, uphold the integrity of your software applications, and ensure business continuity even in the face of unexpected challenges. Our backup and recovery services are designed to provide reliable and effective data protection for your applications and infrastructure.

We use the latest backup and recovery technologies to ensure that your data is backed up regularly and securely. This includes both on-premises and cloud-based backup solutions to provide maximum flexibility and scalability.

We implement a range of techniques to recover data, including backup restoration, data replication, and cloud-based recovery. Our team works closely with businesses to understand their recovery objectives and develops customized recovery plan that meets their specific needs.

Security and Compliance

Our comprehensive security and compliance services are designed to help you navigate security threats and complex regulatory requirements with ease. We understand what's at stake and have developed a customized approach that combines state-of-the-art technology, industry-specific expertise, and a proactive approach toward emerging threats.

As your trusted partner in ensuring security and compliance, we constantly stay updated on the latest threats, trends, and best practices to ensure that your business remains secure in an ever-evolving landscape. Our experts conduct regular risk assessments, fine-tuning your organization's cyber defenses to protect against a wide range of vulnerabilities.

We prioritize compliance with local and international regulations, providing you with meticulously crafted strategies for safeguarding your reputation and legal framework. Join us today to experience a secure, reliable, and compliant future for your business.

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Frequently asked questions

Find answers to common questions about training and enhancing high-quality LLMs.

What is application support and its importance for business?

Application support refers to the process of maintaining, troubleshooting and improving software applications to ensure optimum functioning, performance, and usability. It involves activities such as debugging, updating, and resolving technical issues that end-users may experience.

Application maintenance and support services are important for businesses as it ensures improved productivity, cost savings, customer satisfaction, compliance & security, and scalability, and provide a competitive advantage in the market.

What types of application support services are available?

There are various application support services such as technical & functional support, maintenance & updates, performance monitoring & optimizations, security & compliance support, and disaster recovery, among others.

What kind of application support services does Turing offer?

Turing offers end-to-end application support services including app maintenance services, technical support, application upgrades, system monitoring, backup and recovery, and security & compliance, among others.

What does an application maintenance team do?

An application maintenance team is responsible for ensuring that a software application remains functional, up-to-date, and secure over time. Some of its core responsibilities include:

  • Bug fixes
  • Application upgrades
  • Monitoring and performance tuning
  • Configuration management
  • User support
  • Security and compliance

Why choose Turing for application support and maintenance?

Turing offers comprehensive application support and maintenance services powered by modern methodologies to ensure your applications deliver high performance and remain at the forefront of innovation. Our team of experts has extensive experience working in diverse industries for some of the biggest Silicon Valley companies. We offer you the best quality per cost ratio and custom solutions tailored to your business requirements.

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