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The Best Team Structure for a Tech Startup

The Best Team Structure for a Tech Startup

Most startup owners believe an organizational structure isn't essential for their business, but it's not true. A poor organizational structure leads to slow decision-making, lack of coordination among functions, complexity, and stress. It is one of the leading reasons behind startup failure.

Running a business is difficult without a proper administrative structure, especially for new businesses. However, many startup companies are unsure about their organizational structure and don't know which positions are critical for every tech startup.

This article discusses the importance of startup team structure and how you can build an ideal system for the remote development team of your startup.

Let’s get started!

What is a startup team structure?

Organizational structure is the hierarchy of the human resources in an organization who perform under the guidance of their seniors to achieve common business objectives. A well-defined structure outlines the duties and responsibilities of every employee in the company and ensures smooth functioning.

It helps different departments to coordinate, exchange data, and work together to achieve business goals. A team structure also determines how information flows between various teams. A clear startup team structure is essential for the smooth functioning of every business.

Now that you have some idea of the organization structure, let's understand why it is essential for businesses, especially startups.

What are the benefits of a startup organizational structure?

Streamline business operations

Businesses can't run if there is no defined role for their employees. Organizational structures help companies streamline business operations and ensure everyone is doing their job.

Business owners, managers, and other stakeholders are responsible for creating startup business structures and dividing different jobs & responsibilities into departments to complete various processes.

Swift decision making

The success of a business depends on its decision-making process. A little delay can cost you dearly and damage your chances of being the early bird. Organizational structure is essential to improving business decision-making. The top management and executives make the business decisions, but other employees are also crucial.

The chief executive officer and other managers in the core management team often take feedback from the frontline employees involved in executing business operations. A startup team structure ensures a designated decision-making body that takes input from all the stakeholders and makes prompt decisions.

Improve employee performance

Employees play a crucial role in every business, and managing employees is essential for timely delivery. An organizational structure defines employees' jobs and designates managers who will be responsible for overseeing if the employees are performing their duties with integrity.

It also lets employees know whom to approach for help with their work. A startup team structure often has managers who are the first point of contact for the frontline employees and are accountable for overall employees' performance.

Focus on customer service

Customer service is critical for every business. As customers become more aware of their prominent standing, they want companies to deliver on their promises. Providing excellent customer service also helps business growth as satisfied customers will talk about their experience with other potential customers. It is no secret that companies that offer efficient after-sale services stay ahead of their competitors.

Every business needs a dedicated team to address customers' queries and resolve their problems. A startup team structure ensures you have a customer service team that will resolve clients' issues at the first instance.

Evaluating the team's performance

Every business has several departments that have to work in coordination to achieve business objectives. Sometimes companies fail to deliver the desired result, which can be because of the failure of one or multiple teams.

Evaluating team performance helps you understand which departments are lacking behind the predetermined benchmarks and need improvement. A startup team structure ensures each team has a specific function, and they have to do particular tasks, which helps to assess the team's performance.

Better communication among employees

Communication between employees within and outside the team is essential for smooth business operations. A startup organizational structure establishes a communication channel between business owners, management, clients, and workers. Everyone knows whom to contact for specific requirements that promote a smoother flow of information.

Ideal team structure for a tech startup

A startup usually has limited members, but you need to scale up your team as the business grows.

Let's look at your team structure as you begin and when you hire more members at later stages.

The management team

As you launch your tech startup, you should have at least five members in the core management team. Let's know the position and understand its functions.

Chief Executive Officer (CEO)

The CEO is an essential member of your startup, responsible for the organization's overall functioning, vision, and culture. Usually, it is general practice that the CEO is among the company's founding members, but some startups may hire outsiders as a CEO.

Chief Technology Officer (CTO)

A CTO must be a part of the core tech startup team structure. This member specializes in technology and makes critical decisions related to technological development. If the founding members don't have a sound technical background, you should hire someone who is proficient with programming languages, software, hardware, mobile, and other technologies.

Chief Sales Officer (CSO)

A sales officer is the member who ensures sales growth targets are met and generates revenues for the business. This member oversees sales and devises new strategies to increase revenue. Hire a sales professional with excellent communication and negotiation skills and knowledge in closing sales leads successfully.

Chief Marketing Officer (CMO)

A startup tech company also needs someone to oversee the company’s marketing efforts. This member will concentrate on devising strategies to promote your products and services to your potential customers. Hiring a professional with outstanding marketing skills is crucial for the growth of your business. The person should be responsible for creating sales copy, executing ad campaigns, creating landing pages, and managing social media marketing.

Chief Financial Officer (CFO)

Regulating all financial transactions is critical for any business, and you need a dynamic & competent CFO for the same. This position must be a part of your organizational structure. From income to expenditure, the CFO closely looks at every transaction and ensures there are no irregularities. Besides, the person manages cash flow and ensures the company has a healthy balance sheet.

Operation team

Building the core team is common yet mandatory for each and every business. However, operational teams are as crucial that need precise attention when you start hiring. You need a tech team to manage the core business operation if you're a tech startup. The following teams must be a part of the tech startup organizational structure.

UX Team

User experience is a critical part of every tech startup. These professionals create the best user experience through pleasing design and front-end development. The UX team should have the following startup team members:

Each specialist has specific responsibilities. Many people may not be familiar with the UX researcher position. This member does UX research, analyzes user behavior, and provides valuable insights to help the UX designer create the designs and layouts, considering what the user desires. The designers collaborate with the front-end developers to build the user interface while the team leader supervises their work. You can have multiple people for every position depending on your requirements.

Back-end team

A back-end team is essential for every software development company, and you must include them in the tech startup team structure. These technological professionals are responsible for the coding, building applications, and developing the app’s core logic for interacting with front-end users. A startup organizational structure for the back-end team is as follows:

Back-end developers are the engineers who write code, improve algorithms, and create server-side logic. Many people may wonder why to include middle stack developers in the back-end team. These developers are responsible for integrating the front-end code with the back-end logic of the application. The team lead assigns the tasks to the developers and coordinates the work of the team members.

DevOps team

The primary goal of this team is to reduce marketing time. DevOps engineers are accountable for providing a flawless user experience and are involved in cloud infrastructure management. They oversee application infrastructure deployment and maintenance. Furthermore, they set up CI/CD pipelines, cloud migration, automation practices & tools, and support. Typically, a DevOps team consists of the following team members:

  • Team leader
  • Cloud architect
  • SRE specialist
  • System administrator

The team leader manages the DevOps team, assigns tasks, and oversees the workflow, whereas the cloud architect develops and manages cloud technology. The SRE specialist ensures the applications and systems run smoothly, and the system administrator is accountable for maintaining the cloud.

QA Team

Managing quality is critical in the software development business. So, a quality assurance team is essential in your tech startup team. The team is responsible for testing the app and ensuring it is free of bugs and errors. A typical QA team includes:

  • QA Lead
  • QA Analyst
  • Testers

The QA lead sets the indicators to maintain quality standards and ensures the team members adhere to them. These professionals determine the main strategies, assign tasks and manage the QA team.

The QA analyst is accountable for developing and executing test plans for testing an application. They design unit tests and create documents during the testing process. The testers conduct and run checks following the quality metrics. They also review system requirements to run the code, analyze the performance, and report findings to the quality assurance lead and quality analyst.

When you want to scale up, you will need to hire a business development manager who will work closely with the marketing team to devise a marketing strategy and a human resources team that will take care of hiring quality talent for your business. Besides, you will need a legal team to look into the legal matters as well.

So, here is the basic organizational structure for a tech startup. As for software development work, you can have an in-house development team or hire remote engineers. Nowadays, you can hire highly talented remote developers at an affordable price. Top talent sourcing platforms source highly skilled developers from around the globe. Turing is the market leader in sourcing top-quality software talent with a global talent pool of 2M+ software developers. You can associate with Turing to build dedicated development teams or hire remote developers with a 2-week, risk-free trial.

Now let’s move on to understand how to find the right people and common mistakes to avoid.

How do you find the right people to fill your startup team?

Hiring the right people is essential for your startup because it's the people who make a company successful. However, it's not easy; you need to consider a few things to find the perfect employees for your startup.

Write down your company's core values

The core values of a company mean what it stands for and its mission, and ensure all your potential employees represent those values while working in your organization. Define what culture and work environment you want in the workplace, and then find the people who reflect these values and are excited to work for your organization.

Find which positions you need to fill

Before hiring for your startup, you must know which positions you need to fill immediately. Think about the positions and tasks the employees have to perform before hiring them.

How many people should be in a startup team?

When you start your business, you want to limit expenses and hire people only for the necessary positions. You need to hire people for the roles, such as CEO, CTO, CFO, CMO, and CSO. If you are into the software development business, you also need developers, QA, and project managers.

What skills and experience should each team member have?

Hiring for technical roles is more challenging as you hire a limited number of employees and want everyone to be the best in their job. So, you must consider the skills and experience carefully before hiring them. The best way would be to define the role and their day-to-day responsibilities. This will ensure that you hire a professional who matches your project requirements. Moreover, give careful consideration to the tech stack as well, they play an important role at every stage of the development.

Find the right platforms to recruit

With too many job portals around, finding a trustworthy talent-sourcing platform is crucial. Most of these platforms register candidates from IT and other backgrounds. Instead, approach developers directly through platforms like LinkedIn. Otherwise, you can also find pre-vetted developers and other software professionals on Turing. We handpick developers from across the globe.

Interview the candidates

It does not matter which positions you are hiring for; interviewing candidates is essential before making the offer. It helps ensure they are the best fit for your business. When you are recruiting developers, you must conduct a technical test to assess their skills.

How can you avoid common mistakes made by first-time entrepreneurs?

Every startup owner wants to be an established businessman someday, but many make mistakes that damage their chances.

Here are the five common mistakes first-time entrepreneurs must avoid.

Trying to make a product for everyone

Many new businessmen want everyone to use their products or services, but they end up producing something that does not suit anyone. Entrepreneur Michal Ugor says, "He who tries to please everybody, pleases nobody." So, try to focus on a particular segment and be specific about what product or services you want to offer.

Ignoring competition

Business means competition. If you think you will launch a unique product and there is no one to challenge you, you might be wrong. You may have a competitor as soon as you market your product. So, keep an eye on your competitors, but don't be too obsessed with the competition. Focus on making your products unique and valuable to the users.

Making hiring decisions based on cost

Every business owner wants to reduce hiring costs. It may appear beneficial, but you can't go along with inefficient employees. Avoid hiring candidates who lack skills and experience.

Not managing your finances

Managing your finances is crucial for every startup owner. Whether it is rent, utilities, salaries, or other expenses, you need to spend a lot of money before you start generating revenues. Most first-time entrepreneurs barely have money to spend, which can affect the business operation. However, a few new business owners spend too much and run out of cash. So, managing your finances and planning expenses is essential for every startup.

Getting emotional about an idea

Startup owners put their blood and sweat into their business and often get emotional about the idea. However, sometimes the idea may not work out well practically. Always be objective and stop involving emotion in your business. If some idea does not work, don’t waste your valuable time on it.

Conclusion

Building a startup team structure by assigning roles and duties is indispensable and essential for running new companies smoothly. It makes a huge difference in how a business works. When employees have a defined role, they can focus on their work and complete the projects on time which is crucial for any startup. Startup organizational structures can vary as the business grows; you may need a dedicated sales team, project team, and HR team. However, having a core management team is essential in a startup company that looks into various business operations.

Building a strong tech startup team requires hiring talented software developers, but the demand for skilled technology professionals is high. Turing makes it easier to hire top software developers. Join 300+ companies, including large-scale enterprises and fast-growing startups that trust Turing to build their dream engineering team.

Author

  • Author

    Subhasish Dutta

    Subhasish is a science graduate but a passionate writer and wordsmith who writes website content, blogs, articles, and social media content on technologies, the equity market, traveling, and other domains. He has worked with Affnosys and FTI Technologies as a content writer.

Frequently Asked Questions

The employee you hire depends on your business’s specific needs, but they should have some qualities: flexibility, dedication, and integrity. Hiring the top management first and then expanding your team when the resources allow you. Here are the six important positions you must consider for your tech startup:

  • Chief executive officer (CEO)
  • Chief operations officer (COO)
  • Chief technology officer (CTO)
  • Chief marketing officer (CMO)
  • Chief Sales Officer (CSO)
  • Chief financial officer (CFO)

Once you hire top management, you can consider hiring project managers, developers, quality analysts, customer service executives, and others.

Managing the employees is always challenging, and it's even more difficult for a startup. However, following the right strategies can help you manage the startup team effectively.

  • Ensure everyone is on the same page and aware of the business goals
  • Learn how to motivate your team members
  • Encourage innovation
  • Don't micromanage
  • Offer growth opportunities to all

You may have an exciting business idea, but its success depends on your team. An unsuitable hire can put down your efforts. Follow these five steps to building your dream startup team.

  • Identify key positions
  • Search for candidates on top talent sourcing platforms
  • Interview the candidates to hire the most suitable ones
  • Set up expectations from day one
  • Motivate them to give their best effort
  • Communicate and share feedback
  • Reward your employees for good work

Building rapport with your team members is essential when you are working in a remote setup. Follow these simple tips to build a healthy relationship with your remote team members.

  • Spend time to know your team members personally
  • Have a regular meeting for informal conversation
  • Encourage to turn on videos
  • Be flexible
  • Celebrate achievements and special events in creative ways
  • Appreciate in front of all but give feedback personally

A tech company does not mean everyone will be a software developer. It requires people with other skills to ensure the business operation runs smoothly. Here are the different departments in a tech company.

  • UX/UI department
  • IT department
  • Business development department
  • Marketing department
  • Accounting and finances department
  • HR department
  • Customer service department
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