A global leader in financial technology solutions, providing software, services, and infrastructure to banks, capital markets, and merchants to facilitate secure, scalable financial transactions and operations.

The client's mobile SDK lacked robust security features and faced significant connectivity issues with BBPOS devices. The absence of Multi-Factor Authentication (MFA) and the instability of the connection with BBPOS devices compromised transaction integrity and client data protection, leading to potential security breaches and inefficiencies in transaction processes.

The client, with Turing's support, re-factored their Android and iOS mobile SDKs to enhance security measures and resolve connectivity issues:

• MFA Integration: Updated the SDKs to support MFA-enabled API endpoints, ensuring that all transactions are verified through MFA. The implementation was designed to be backward compatible to avoid disruption for existing clients.
• BBPOS Connectivity: Conducted an in-depth analysis and integration of native Bluetooth frameworks for both Android and iOS to address connectivity issues. Streamlined the device pairing process by simplifying the steps required to pair BBPOS devices, ensuring seamless and reliable transaction processes.

• 40% increase in SDK adoption: Enhanced security features drove higher adoption rates among clients.
• 99.9% reduction in unauthorized access incidents: The integration of MFA significantly improved transaction security.
• 25% increase in client satisfaction: Improved transaction reliability and security led to higher positive feedback and CSAT scores.
• 50% reduction in implementation time: Seamless integration of the updated SDKs reduced the time required for clients to implement the new features.
• 30% reduction in transaction failures: Reliable BBPOS connectivity minimized transaction failures, enhancing overall efficiency.