Release Support Engineer

Industry: Software
Company size: 251-10K

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Job description

A U.S.-based company that is building an innovative API (Application Programming Interface) creation and collaboration platform that makes the process of designing, testing, and documenting APIs simpler, is looking for a Release Support Engineer. The engineer will be in charge of creating and deploying innovative tools and scalable frameworks to improve the coding efficiency of hundreds of engineers and to expedite the organization's release process. The company offers tools that help developers to expedite the complete API development lifecycle in addition to other features that facilitate seamless teamwork. The company has managed to secure more than $430mn in funding so far. This position requires significant overlap with IST/EST time zones. 


Job Responsibilities:

  • Actively collaborate with product managers, engineering leaders, and other stakeholders to ship tools and services that significantly improve developer output as well as the overall quality and performance of our tech stack
  • Contribute significantly to advancing strategic initiatives, encouraging the use of fresh or improved frameworks, and spotting chances to abstract and construct service layers to advance engineering excellence
  • Effectively coordinate cross-functional communication to pinpoint tooling requirements, automation gaps, and labor-saving development practices
  • Continue defining and refining the current technology stack, making use of open source tools, generalizing product-specific code, and/or developing new solutions to issues we run into
  • Focus on supporting various squads in release activities instead of actively developing any features or improvements
  • Manage requests from various squads and communications with the bigger organization (therefore TPM expertise)
  • Ability to handle some straightforward development tasks, including branch merges in a sizable git repository, building the app locally (using NodeJS and JavaScript), and using/debugging our automation in Circle CI (therefore engineer/developer competence)
  • Maintain the team's internal release dashboards that was built for release and rollout
  • Organize the use of and/or creation of scalable infrastructure to enhance the caliber of products and the efficiency of engineering
  • Actively mentor junior developers through thorough code reviews, paired programming, and technical advice on overall architecture and design

Job Requirements:

  • Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
  • At least 5+ years of relevant experience as a DevOps/Software/Release Support Engineer
  • 5+ years of experience developing infrastructure for products and/or tests
  • Prior experience as a TPM with strong coordination abilities, engineering experience, or engineering knowledge
  • Extensive experience working on the Cloud 
  • Prolific knowledge of front-end development technologies like Node.js and JavaScript
  • Demonstrable experience working with CircleCI for CI/CD and Bitbucket for VCS
  • In-depth knowledge of programming languages like Java, JavaScript, and TypeScript
  • Substantial working knowledge of libraries used in the modern web development toolchain, including Webpack, esbuild, Babel, Mocha, Jest, and Enzyme
  • Comprehensive experience in CI/CD and Agile development, employing tools like Git, CircleCI, New Relic, AWS, etc.
  • Prior experience updating open source software with new features and bug fixes or developing and marketing your own open source solutions is desirable
  • Nice to have some experience with DevOps when creating distributed frameworks, infrastructure, or other types of development and monitoring tools that are crucial for production systems
  • Experience producing technical papers or authoring content for software development and delivery would be nice to have
  • Excellent communication, collaboration, and leadership skills
  • Fluent in conversational and written English

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