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THIS [UPDATED] TURING PRIVACY POLICY WILL BE EFFECTIVE ON JUNE 27, 2025. SEE HERE FOR THE CURRENT VERSION OF THE TURING PRIVACY POLICY.
This Privacy Policy applies to the processing of personal information by Turing Enterprises, Inc. and its affiliates and subsidiaries (“Turing,” “we,” “us,” or “our”) in connection with our business including, but not limited to, when we interact with Affiliated Persons (defined below), through our website available at https://www.turing.com/, and through our other offerings which link to, or are otherwise subject to, this Privacy Policy (collectively, the “Services”).
Disclosure Regarding the California Consumer Privacy Act (Notice at Collection). For information on our processing of personal information that is subject to the California Consumer Privacy Act (“CCPA”), please see Annex A – Supplemental CCPA Privacy Notice.
Disclosure Regarding Customer Data. This Privacy Policy does not apply to the personal information that we process solely on behalf of our customers as a “processor,” “service provider,” “business associate,” or other similar term pursuant to a written data processing agreement or similar agreement (“DPA”) that we have entered into with such customers (“Customer Data”). Our customers’ respective privacy notices or policies govern their collection and use of Customer Data. Our processing of Customer Data is governed by the DPAs that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to our customer.
We may update this Privacy Policy from time to time in our sole discretion. If we do, we’ll let you know by posting the updated Privacy Policy and/or we may also send other communications.
We collect personal information that you provide to us, personal information we collect automatically when you use the Services or interact with us, and personal information from third-party sources, as described below.
We may collect personal information that you provide to us.
We may collect personal information automatically when you use the Services.
For clarity, any and all Affiliated Person telephone conversations or transmissions (including text messages), electronic mail or transmissions, or Internet access or usage by an Affiliated Person of any electronic device or system, including but not limited to the use of a computer or telephone may be subject to monitoring at any and all times and by any lawful means.
To the maximum extent permitted by law, Affiliated Persons have no expectation of privacy while at Turing premises or while using Turing approved or compatible technology, equipment, applications, accounts, electronic communication tools, systems, and networks. To underscore this point, Affiliated Persons should know that they may not have access to every file, network, and programs – this is because we need to maintain confidentiality and protect our team members.
We may collect personal information about you from third parties. These third parties may include, but are not limited to, the examples listed below.
We use personal information we collect for a variety of business purposes, including to provide the Services, to improve the Services, to develop new products and services, to operate our business, to manage our workforce, to provide you with marketing, and for purposes you have consented to, as described below.
We use personal information we collect to provide the Services, such as:
We use personal information to improve the Services and our customers’ services. We also use personal information to develop our and our customers’ new products and services, such as:
We use personal information to operate our business, such as:
If you are an Affiliated Person, we use personal information to manage our workforce, such as:
We may use personal information to tailor and provide you with marketing and other content. We may provide you with these materials as permitted by applicable law.
If you have any questions about our marketing practices, you may contact us at any time as set forth in “Contact Us” below.
We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information, with your consent, or as otherwise directed by you.
We may engage in automated decision making, including profiling. Turing’s processing of your personal information will not result in a decision based solely on automated processing that has a legal or other similarly significant effect on you unless such a decision is necessary as part of a contract we have with you, we have your consent, or we are permitted by law to engage in such automated decision making.
If you have questions about our automated decision making, you may contact us as set forth in “Contact Us” below.
We disclose personal information to third parties for a variety of business purposes, including to provide the Services, operate our business, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.
We may disclose any of the personal information we collect to the categories of third parties described below.
Any personal information shared with a Third-Party Service will be subject to the Third-Party Service’s privacy policy. We are not responsible for the processing of personal information by Third-Party Services.
For example, if you are an Affiliated Person, we may share personal information with Turing’s current or prospective customers in order to facilitate the development, operation, and maintenance of Turing’s business.
In addition, in some cases, we may sell or otherwise make available personal information to Turing customers in exchange for monetary or other valuable consideration.
Any personal information shared with a benefits provider may also be subject to the benefit provider’s privacy policy. We are not responsible for the processing of personal information by benefit providers.
We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, receivership, purchase or sale of assets, transition of service to another provider, or other similar corporate transaction, your personal information may be disclosed, sold, or transferred as part of such a transaction.
Your Privacy Choices. The privacy choices you may have about your personal information are described below.
The online advertising industry also provides mechanisms that may allow you to opt out of receiving targeted ads from organizations that participate in self-regulatory programs. To learn more, visit the Network Advertising Initiative, the Digital Advertising Alliance, and the European Digital Advertising Alliance.
Please note you must separately opt out in each browser and on each device.
Your Privacy Rights. In accordance with applicable law, you may have the right to:
If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.
Only you, or someone legally authorized to act on your behalf in certain jurisdictions, may make a request to exercise the rights listed above regarding your personal information. If your personal information is subject to a law that allows an authorized agent to act on your behalf in exercising your privacy rights and you wish to designate an authorized agent, please provide written authorization signed by you and your designated agent using the information found in “Contact Us” below and ask us for additional instructions.
To protect your privacy, we will take steps to verify your identity before fulfilling requests submitted under applicable privacy laws. These steps may involve asking you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative. Examples of our verification process may include asking you to confirm the email address we have associated with you.
If your personal information is subject to the applicable data protection laws of the European Economic Area, the United Kingdom, or Brazil, you have the right to lodge a complaint with the competent supervisory authority if you believe our processing of your personal information violates applicable law.
All personal information processed by us may be transferred, processed, and stored anywhere in the world, including, but not limited to, the United States or other countries, which may have data protection laws that are different from the laws where you live. These countries may or may not have adequate data protection laws as defined by the data protection authority in your country.
If we transfer personal information from the European Economic Area, Switzerland, and/or the United Kingdom to a country that does not provide an adequate level of protection under applicable data protection laws, one of the safeguards we may use to support such transfer is the EU Standard Contractual Clauses.
For more information about the safeguards we use for international transfers of your personal information, please contact us as set forth below.
We store the personal information we collect as described in this Privacy Policy for as long as you use the Services, or as necessary to fulfill the purpose(s) for which it was collected, provide the Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.
To determine the appropriate retention period for personal information, we may consider applicable legal requirements, the amount, nature, and sensitivity of the personal information, certain risk factors, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.
This Supplemental Notice for EU/UK GDPR only applies to our processing of personal information that is subject to the EU or UK General Data Protection Regulation.
In some cases, providing personal information may be a requirement under applicable law, a contractual requirement, or a requirement necessary to enter into a contract. If you choose not to provide personal information in cases where it is required, we will inform you of the consequences at the time of your refusal to provide the personal information.
Privacy Policy Section | Lawful Basis: Performance of a Contract (i.e., to provide the Services to you) | Lawful Basis: Legitimate Interest | Lawful Basis: Consent | Lawful Basis: For Compliance with Legal Obligations |
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Section 3A: Provide the Services | ✔ | ✔ | ✔ | ✔ |
Section 3B: Improve the Services and Develop New Products and Services | ✔ | ✔ | ✔ | |
Section 3C: Operate Our Business | ✔ | ✔ | ✔ | ✔ |
Section 3D: Manage Our Workforce | ✔ | ✔ | ✔ | ✔ |
Section 3E: Marketing | ✔ | ✔ | ✔ | |
Section 3F: With Your Consent or Direction | ✔ | ✔ | ✔ | |
Section 3G: Automated Decision Making | ✔ | ✔ | ✔ | ✔ |
If we process personal information that is considered a “special category of personal data,” then our processing of this personal information may be supported by one or more of the following conditions:
The Services are not directed to children under 16 (or other age as required by local law outside the United States), and we do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has uploaded personal information to the Services in violation of applicable law, you may contact us as described in “Contact Us” below.
The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
Turing Enterprises, Inc. and its affiliates are the controllers of the personal information we process under this Privacy Policy.
If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at: privacy@turing.com.
Osano International Compliance Services Limited
ATTN: BWOZ
3 Dublin Landings
North Wall Quay
Dublin 1
D01C4E0
Osano UK Compliance LTD
ATTN: BWOZ
42-46 Fountain Street
Belfast
Antrim
BT1 - 5EF
This Supplemental CCPA Privacy Notice supplements our Privacy Policy and only applies to our processing of personal information that is subject to the CCPA.
At or before the time of collection, California residents have a right to receive notice of our privacy practices. California residents can find this information below.
We collect personal information that you provide to us, personal information we collect automatically when you use the Services, and personal information from third-party sources.
The CCPA provides California residents with the right to know what categories of personal information Turing has collected about them, whether Turing disclosed that personal information for a business purpose (e.g., to a service provider), whether Turing “sold” that personal information, and whether Turing “shared” that personal information for “cross-context behavioral advertising” in the preceding twelve months. California residents can find this information below:
Category of Personal Information Collected by Turing | Category of Third Parties To Whom Personal Information is Disclosed to for a Business Purpose | Category of Third Parties To Whom Personal Information is Sold and/or Shared |
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Identifiers |
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Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) |
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Protected classification characteristics under California or federal law |
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Commercial information |
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Internet or other electronic network activity |
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Geolocation data |
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Sensory data |
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Professional or employment-related information |
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Inferences drawn from other personal information to create a profile about a consumer |
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Personal information that reveals a consumer’s social security, driver’s license, state identification card, or passport number |
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Personal information that reveals a consumer’s account log-in, financial account, debit card, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account |
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Personal information that reveals a consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership |
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Personal information that reveals the contents of a consumer’s mail, email, and text messages unless Turing is the intended recipient of the communication |
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Personal information collected and analyzed concerning a consumer’s health |
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Personal information collected and analyzed concerning a consumer’s sex life or sexual orientation |
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We “sell” your personal information or “share” your personal information for “cross-contextual behavioral advertising” to provide you with “cross-context behavioral advertising” and other advertising about Turing’s products and services.
California residents have the right to opt out of the “sale” of personal information and the “sharing” of personal information for “cross-context behavioral advertising.”
California residents may exercise these rights by emailing us at privacy@turing.com, opting out of our use of advertising cookies via any cookie management tools we may provide, or using the standard cookie management functionality offered by their Internet browser (if any) and opting out of our use of advertising cookies via that tool.
Turing does not have actual knowledge of any “sale” of personal information of minors under 16 years of age. Turing does not have actual knowledge of any “sharing” of personal information of minors under 16 years of age for “cross-context behavioral advertising.”
Turing only uses and discloses sensitive personal information for the purposes listed in Section 7027(m) of the CCPA regulations.
California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA.
This Notice of Financial Incentives aims to inform you about any programs, benefits, and other financial incentive offerings (collectively, “Incentive Offerings”), that we may provide in connection with the collection of your personal information so that you may make an informed decision on whether to participate in our Incentive Offerings. Such Incentive Offerings may be deemed “financial incentives” under the CCPA.
The material aspects of any Incentive Offering, along with the personal information collected in connection with an Incentive Offering, will be described at the time you are presented with the Incentive Offering.
Examples of our Incentive Offerings may include offering your compensation in exchange for providing your personal information to Turing, or its client, to use in connection with the training of artificial intelligence.
You can opt-in to an Incentive Offering by following the instructions that accompany the presentation of the Incentive Offering. If you subsequently wish to withdraw from the Incentive Offering, you may request such withdrawal by contacting us as set forth in “Contact Us” above. Please note that your withdrawal will only apply to future Incentive Offerings.
Each Incentive Offering may be based upon our reasonable and good-faith determination of the estimated value of such offer to our business, taking into consideration the value of the offer itself and the anticipated revenue generation that may be realized.