Web Performance Analyst

A U.S.-based company that is on a mission to build top-notch eCommerce development services and products while leveraging the power of cutting-edge technology, is looking for a Web Performance Analyst. The selected candidate will be responsible for identifying and quantifying the issues having the largest effect in collaboration with engineers and developers. The company specializes in offering high-end eCommerce solutions for businesses that put the needs of mobile users first. This is a great opportunity for candidates who are passionate about building innovative products while working in a fast-paced environment. 

Job Responsibilities:

• Utilize APM tools such as Dynatrace, Lighthouse, PageSpeed Insights, and others to monitor the performance of web applications while maintaining a balance between real user monitoring and scenario testing
• Track application performance and health as well as user behavior trends by providing analysis of Core Web Vitals (LCP, FID, and CLS) and other KPIs
• Create and own a repeatable, automated process for identifying, monitoring, and informing business leaders of problems or trends relating to site performance
• Monitor platform performance continuously for the impact of updates and hotfixes
• Take control of the error tracking process to find and count new faults and monitor how releases affect already-found errors
• Inform those with varied levels of performance metric experience in a way that they can understand

Job Requirements:

• Bachelor’s/Master’s degree in Engineering, Information Systems, Computer Science (or equivalent experience)
• At least 4+ years of relevant experience as a Web Performance Analyst
• Demonstrable experience working with JSP and JavaScript
• 2+ years of expertise with Application Performance Monitoring (APM) tools 
• Prior Dynatrace expertise is preferred
• Nice to have some experience supporting complex pre-production or production environments, preferably in a large-scale eCommerce environment
• Solid understanding of front-end web application assets like JSON, XML, HTML, etc. is desirable
• Strong understanding of back-end web application platforms including DB2, MQ, WebSphere Commerce, Java, etc. is preferred
• Ability to communicate with audiences with different technical backgrounds
• Ability to work alone with little guidance or supervision
• Excellent conversational and written English communication skills