Senior Jira/Confluence Administrator

A NASDAQ-listed automobile company determined to rewrite the future with their revolutionary automobile solutions is looking for a Senior Jira/Confluence Administrator. The selected candidate will be responsible for analyzing business requirements and translating them into logical data models. The company is manufacturing innovative electric vehicles that works to offset the carbon footprint. It has raised more than $10bn in funding so far. 

Job Responsibilities:

• Responsible for the support and maintenance of the Jira and Confluence tools and enforce best practices 
• Gain an in-depth understanding of the business process that are supported by Jira and Confluence
• Be an expert in tool usage, standard methodologies, and implementation
• Document solutions that align with enterprise objectives
• Identify and communicate gaps between current and desired end-states to relevant stakeholders 
• Work with the team to ensure consistent performance
• Be a trusted support and escalation point for technical issues and troubleshoot errors 
• Assist with delivery management processes and enforcement
• Provide scheduled and ad-hoc demos and training sessions for all Atlassian tools
• Communicate and collaborate with internal and external teams

Job Requirements:

• Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
• At least 5+ years of relevant experience as a software engineer 
• Extensive experience with the Atlassian product suite (Jira, Confluence, Service Desk, and others) and 3rd party add-ons (Structure, Insight, Zephyr, etc.)
• Solid experience in enabling enterprise-level processes using Jira and Confluence
• Experience configuring and supporting integration using development tools on Jira
• Demonstrable experience managing reports on Jira and supported reporting applications
• Conceptual and hands-on experience with SDLC, ITIL, and Agile Frameworks
• Comprehensive understanding of common networking terms and tools
• Prior experience working in a dynamic and agile environment
• Able to work autonomously with minimal guidance in a rapidly changing environment
• Ability to manage multiple clients and deliverables at any given time
• Excellent written and spoken interpersonal skills
• Strong work ethic and the ability to work with diverse teams across different time zones
• Ability to multi-task and adapt to changing priorities