Amazon Connect Developer

Industry: Retail
Company size: 10K+

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Job description

A fast-paced company that has built music stores across the country that aims to provide public access to musical instruments, is looking for an Amazon Connect Developer. The selected candidate will be responsible for integration with third-party CRM platforms like Salesforce. The company’s retail platform sells various guitars, basses, keyboards, drums, and percussion instruments. The company has managed to raise close to $33 mn in funding. 


Job Responsibilities:

  • Create AWS Connect Connect Flows
  • Configure Queues, Routing Profiles, User Management, Security Profiles, Quick Connect, and Claiming Numbers
  • Integration with third-party CRM systems such as Salesforce
  • Connect flow integration with Lambda, Lex, S3, and databases

Job Requirements:

  • Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
  • At least 3+ years of relevant experience as a software developer
  • Knowledge of IVR and Workflow
  • Familiarity with API
  • Experience with AWS and CTI
  • Expertise in data engineering
  • Knowledge of Amazon Connect, Amazon Lex, and Lambda 
  • Familiarity with S3, DynamoDB, Kinesis, and CloudWatch
  • Proficiency in English

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