Site Reliability Engineer

Industry: Other
Company size: 51-250
Not disclosed

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Job description

A US-based company that is revitalizing businesses by providing them with modern and relevant customer service technology is looking for a Site Reliability Engineer. The selected candidate will be expected to have a strong track record in terms of delivering modern, enterprise-grade, cloud-native architectures with high levels of automation. The company has developed a cutting-edge customer service platform to assist businesses in improving service delivery and developing healthy and profitable client relationships. This will be a long-term, full-time position that requires some overlap with the IST/PST time zone. 


Job Responsibilities:

  • Scale the SRE automation and monitoring efforts with an infrastructure-as-code mindset
  • Contribute to various strategies for all essential services
  • Collaborate with the development team and stakeholders to understand the application service level agreement 
  • Collaboratively design, implement, deploy, and monitor cloud-based infrastructures that meet requirements
  • Structure development and release cycles to ensure smooth and successful product and update releases
  • Drive the DevopsSec roadmap playing a leading role in the SOC2/HIPAA/ISO27001/GDPR and other certifications
  • Advocate for alignment with application teams, security, and business 
  • Work collaboratively in Sprint and Scrum ceremonies
  • Rapidly implement automation as required using infrastructure as code
  • Ensure the synchronization of internal environments with external to ensure 
  • Monitor the application and infrastructure in production and act on growing issues and remediate
  • Rotate, store and monitor logs so that engineering is aware of application behavior in production

Job Requirements:

  • Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
  • At least 3+ years of relevant experience as a software engineer
  • Prolific experience with Systems Admin experience 
  • Solid working experience with Linux, Docker, and Terraform
  • Extensive experience with Ansible, DNS, and Networking
  • Prior experience with Troubleshooting is essential
  • Profound knowledge and experience with Cloud platforms like AWS, Azure, or GCP
  • Nice to have some experience with Prometheus, Okta, and Jumpcloud

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